Due to customer feedback we have made several amendments to how and when we inform you of when your invoice is due, when your account will be suspended for late payment, and days until termination. Below lists all of the changes that have been made -

  • Accounts suspended after 1 day rather than 0 days after invoice overdue,
  • Termination Days increased to 31 days rather than 21 days,
  • Invoice generation changed to 7 days rather than 28 days,
  • Late Fee increased to 5 days following invoice due from 3 days,
  • New invoices for products are not generated until payment for current invoice is cleared.
Any comments or queries you have on the above please contact Support@5wire.co.uk


Wednesday, July 10, 2013





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