Downtime 27th July 2012

Hi, Due to missing files in the VAR folder Centos 5.6 was hanging causing huge disruption and random reboots and crashes due to the nature of the files that were missing. Our main servers were reinstalled at 14:50 on 27th July with all backups from earlier in the day were restored. All files were fully restored by 19:00 due to the ... Llegir més »

28th Jul 2012
An apology for the downtime 15th/16th July 2012

Hi, We apologise for the downtime encountered between the 15th - 16th July due to a problem occurring with MySQL, we believe that the issue is now solved and would like to provide all existing customers with a 20% voucher to use on their next invoice as an apology for the downti,e. At the checkout if you use code - "5wirejuly12" you will receive ... Llegir més »

16th Jul 2012
Expected Downtime - 15th July 2012 - 10PM

Hi, We are updating MySQL this evening at 10PM to fix the current issues we have been facing with crashes. Our main servers will be down for approximately 10 minutes but are expecting up to 30 minutes of downtime as a precaution of any encountered issues. If you have any questions regarding the downtime please contact us here - ... Llegir més »

15th Jul 2012
RAM Replacement 12/6/2012

Hi,

We are expecting 30 minutes of downtime between 11:30pm-1:30AM on Tues 12th June/Weds 13th June whilst we replace the RAM in our main webserver.

We apologise for the inconvenience.

Kind Regards,

James

12th Juny 2012