RE: Statement of Downtime 27th February 9PM 28th February

RE: Statement of Downtime 27th February 9PM 28th February Dear Sir/Madam, As you are aware the past twenty four hours have been somewhat a nightmare for service availability. You were informed yesterday we had to complete urgent MySQL / Database work in order to implement our new service; this work has now been successfully complete with ... Read More »

28th Feb 2013
Urgent - Expected Downtime Tonight - 27th Feb 9PM Onwards

Hi, We currently have an outstanding urgent fix required on our cPanel services this evening services will be unavailable from 9PM onwards as our engineers and cPanel work to resolve our current fault with cPanel & MySQL which isn't allowing users to create or manage databases through the control panel. We will be carrying out a full backup ... Read More »

27th Feb 2013
MySQL not showing users/databases in cPanel - Known Issue

We are aware of an issue following our MySQL move last night whereby users are unable to see their databases & database users under the "MySQL" tab on cPanel. No data has been lost and MySQL service continue to function. We believe this to be a bug with the cPanel Remote SQL Migration Tool and have created a ticket with cPanel to help ... Read More »

26th Feb 2013
MySQL Host Updates

We are migrating all of our SQL services to a remote service in order to reduce resource comsumption across our main web servers which will contribute to reducing loading times and distributing traffic throughout our services. Website(s) hosted on our services will need to have their configuration file updated to point at either of the ... Read More »

25th Feb 2013
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